Integrating e-commerce into management processes}}} e-Tiaris is our solution for integrating online sales into the company’s usual management processes.These processes are performed by Dolibarr ERP functions such as logistics, replenishment, reminders (e-Tiaris functions), invoicing, CAPM, point of sale (standard Dolibarr functions).
In this way, the company will be able to benefit from the advantages of e-commerce systems (sales, promotions, marketing, marketplaces, etc.) and win new customers by offering its products online, as well as the additional functions provided by an ERP/CRM that has proved its worth for many years with small and medium-sized businesses,
Logistics
The e-Tiaris logistics functions bring together the order processing tools developed by Tiaris. They include
- Management of the order preparation stages : product preparation, packaging, labelling, collection by the carrier, delivery to the customer.
- The organisation of stocks into product storage locations and the calculation of the picking required to process orders.
- A stock reservation function to check product availability.
- A drop-shipping function to process shipments from suppliers
- A stock transfer function to track transfers from remote stock to a warehouse. All these functions can be configured to adapt to a wide range of situations : for example, forcing a check (barcode scanning) when packing a shipment.
Logistics processing is of course synchronised with the e-commerce function, so that customers are automatically informed when their order has been processed and dispatched.
Points of sale
Points of sale are a standard Dolibarr function. They allow you to combine e-commerce with one or more points of sale (physical shops, showrooms, etc.), thus enabling multi-channel sales. Automatic stock synchronisation functions with e-commerce sites ensure product availability for online sales.
Supply Chain Replenishment
The e-Tiaris Supply Chain function calculates stock replenishment based on fixed rules. These rules can be customised according to the needs of each company.
**Manufacturing}}} ERP Dolibarr integrates a CAPM function for manufacturing products. E-Tiaris automates the creation of manufacturing orders for e-commerce orders. This optimises the manufacturing process by avoiding handling and minimises the risk of customer dissatisfaction due to an oversight in the manufacture of the product ordered. The rules for creating production orders can be defined according to several criteria, depending on the company’s processes.
Invoicing
E-commerce invoicing is carried out by the Dolibarr ERP and no longer by each site. It is made available to e-commerce customers who can download the invoice from Dolibarr from their customer account. All invoices are integrated in Dolibarr accounting and can be easily exported to external accounting.